Trane, Inc. Privacy Policy
Trane, Inc. ("Trane") respects individual privacy and values the confidence of its customers, employees,
vendors, consumers, business partners and others. Trane strives to collect, use and disclose Personal information in a
manner consistent with the laws of the countries in which it does business, and has a tradition of upholding the highest
ethical standards in its business practices. Trane abides by the Safe Harbor Principles developed by the U.S. Department
of Commerce and the European Commission and the Frequently Asked Questions (FAQs) issued by the Department of Commerce on
July 21, 2000. This Safe Harbor Privacy Policy (the "Policy") sets forth the privacy principles that Trane follows with
respect to transfers of Personal information anywhere in the world, including transfers from the European Economic Area (EEA)
(which includes the twenty-five member states of the European Union (EU) plus Iceland, Liechtenstein and Norway) to the
United States.
I. SAFE HARBOR The United States Department of Commerce and the European Commission have agreed
on a set of data protection principles and frequently asked questions (the "Safe Harbor Principles") to enable US companies
to satisfy the requirement under European Union law that adequate protection be given to Personal information transferred from
the EU to the United States. The EEA also has recognized the US Safe Harbor as providing adequate data protection
(OJ L 45, 15.2.2001, p.47). Consistent with its commitment to protect Personal privacy, Trane adheres to the Safe Harbor
Principles.
Trane has a Global Director of Data Protection who assists in ensuring compliance with this Policy and data
security issues. Trane educates its employees concerning compliance with this Policy and has self-assessment procedures in
place to assure compliance. Trane's Global Director of Data Protection William H. Murray and its Corporate Legal Team are
available to any of its valued employees, customers, vendors, business partners or others who may have questions
concerning this Policy or data security practices. Relevant contact information is provided herein.
II. SCOPE This Policy applies to all Personal information received by Trane in any format
including electronic, paper or verbal. Trane collects and processes Personal information concerning current and former
employees and their respective family members, as well as applicants for employment through its Internet websites,
its intranet site, electronic mail and manually. Trane is the sole owner of information it collects from current and
former employees, applicants for employment, customers, vendors and others. Trane will not sell or share this
information with third parties in ways different than what is disclosed in this Privacy Policy. On a global basis,
Trane will, and will cause its affiliates to, establish and maintain business procedures that are consistent with this Policy.
Personal information collected by Trane from employees and applicants for employment is maintained at
its corporate offices in Piscataway, New Jersey in the United States as well as the local office of the employee or applicant.
Trane collects Personal information for, among other things, legitimate human resource business reasons such as payroll
administration; filling employment positions; administration and operations of its benefit programs; meeting governmental
reporting requirements; security, health and safety management; performance management; company network access; and
authentication. Trane does not request or gather information regarding political opinions, religion, philosophy or sexual preference.
To the extent Trane maintains information on an individual's medical health or ethnicity (as legally required), Trane will
protect, secure and use that information in a manner consistent with this Policy and applicable law.
Personal information collected by Trane from prospective customers, consumers, vendors, business partners
and others may be maintained at its corporate offices in Piscataway, New Jersey or at other Trane facilities. Trane collects
Personal information for, among other things, legitimate business reasons such as customer service; product, warranty and
claims administration; meeting governmental reporting and records requirements; maintenance of accurate accounts payable and
receivable records; internal marketing research; safety and performance management; financial and sales data; and contact
information. All Personal information collected by Trane will be used for legitimate business purposes consistent with this Policy.
III. DEFINITIONS For purposes of this Policy, the following definitions shall apply:
"Agent" means any third party that uses Personal information provided by Trane to perform tasks on behalf
of or at the instruction of Trane.
"Trane" means Trane, Inc., its predecessors, successors, subsidiaries, divisions and groups.
"Personal information" means any information or set of information that identifies or could be used by
or on behalf of Trane to identify an individual. Personal information does not include information that is encoded or
anonymized, or publicly available information that has not been combined with non-public Personal information.
"Sensitive Personal information" means Personal information that reveals race, ethnic origin,
trade union membership, or that concerns health. In addition, Trane will treat as sensitive Personal information any
information received from a third party where that third party treats and identifies the information as sensitive.
IV. PRIVACY PRINCIPLES The privacy principles in this Policy are based on the seven Safe Harbor Principles.
(1) NOTICE: Where Trane collects Personal information directly from individuals, it will inform them about
the purposes for which it collects and uses Personal information about them, the types of non-agent third parties to which
Trane discloses that information, and the choices and means, if any, Trane offers individuals for limiting the use and
disclosure of their Personal information. Notice will be provided in clear and conspicuous language when individuals are
first asked to provide Personal information to Trane, or as soon as practicable thereafter, and in any event before Trane
uses the information for a purpose other than that for which it was originally collected. Trane may disclose Personal
information if required to do so by law or to protect and defend the rights or property of Trane.
(2) CHOICE: Trane will offer individuals the opportunity to choose (opt-out) whether their Personal
information is (a) to be disclosed to a non-agent third party, or (b) to be used for a purpose other than the purpose for
which it was originally collected or subsequently authorized by the individual.
For sensitive Personal information, Trane will give individuals the opportunity to affirmatively and
explicitly (opt-in) consent to the disclosure of the information to a non-agent third party or the use of the information
for a purpose other than the purpose for which it was originally collected or subsequently authorized by the individual.
Trane will provide individuals with reasonable mechanisms to exercise their choices should requisite
circumstances arise.
(3) DATA INTEGRITY: Trane will use Personal information only in ways that are compatible with the purposes
for which it was collected or subsequently authorized by the individual. Trane will take reasonable steps to ensure that
Personal information is relevant to its intended use, accurate, complete and current.
(4) TRANSFERS TO AGENTS: Trane will obtain assurances from its Agents that they will safeguard
Personal information consistently with this Policy. Examples of appropriate assurances that may be provided by Agents
include: a contract obligating the Agent to provide at least the same level of protection as is required by the relevant
Safe Harbor Principles, being subject to EU Directive 95/46/EC (the EU Data Protection Directive), Safe Harbor certification
by the Agent, or being subject to another European Commission adequacy finding (e.g., companies located in Switzerland).
Where Trane has knowledge that an Agent is using or disclosing Personal information in a manner contrary to this Policy,
Trane will take reasonable steps to prevent or stop the use or disclosure. Trane holds it Agents accountable for maintaining
the trust our employees and customers place in the company.
(5) ACCESS AND CORRECTION: Upon request, Trane will grant individuals reasonable access to Personal
information that it holds about them. In addition, Trane will take reasonable steps to permit individuals to correct,
amend or delete information that is demonstrated to be inaccurate or incomplete. Any employees that desire to review or
update their Personal information can do so by contacting their local Human Resources Representative.
(6) SECURITY: Trane will take reasonable precautions to protect Personal information in its possession
from loss, misuse and unauthorized access, disclosure, alteration and destruction. Trane protects data in many ways.
Physical security is designed to prevent unauthorized access to database equipment and hard copies of sensitive Personal
information. Electronic security measures continuously monitor access to our servers and provide protection from hacking
or other unauthorized access from remote locations. This protection includes the use of firewalls, restricted access and
encryption technology. Trane limits access to Personal information and data to those persons in Trane's organization, or
as agents of Trane, that have a specific business purpose for maintaining and processing such Personal information and
data. Individuals who have been granted access to Personal information are aware of their responsibilities to protect
the security, confidentiality and integrity of that information and have been provided training and instruction on
how to do so.
(7) ENFORCEMENT: Trane will conduct compliance audits of its relevant privacy practices to verify
adherence to this Policy and the US Department of Commerce Safe Harbor Principles. Any employee that Trane determines
is in violation of this Policy will be subject to disciplinary action up to and including termination of employment.
V. DISPUTE RESOLUTION Any questions or concerns regarding the use or disclosure of Personal
information should be directed to the Trane Privacy Office at the address given below. Trane will investigate and attempt
to resolve complaints and disputes regarding use and disclosure of Personal information in accordance with the principles
contained in this Policy. For complaints that cannot be resolved between Trane and the complainant, Trane has agreed to
participate in the dispute resolution procedures of the panel established by the European data protection authorities to
resolve disputes pursuant to the Safe Harbor Principles.
VI. INTERNET PRIVACY Trane sees the Internet, intranets and the use of other technologies as
valuable tools for communicating and interacting with consumers, employees, vendors, business partners and others.
Trane recognizes the importance of maintaining the privacy of Personal information collected through websites that it
operates. Trane's sole purpose for operating its websites is to provide information concerning products and services
to the public. In general, visitors can reach Trane on the Web without revealing any Personal information. Visitors on
the Web may elect to voluntarily provide Personal information via Trane websites but are not required to do so. Trane
collects information from visitors to the websites who voluntarily provide Personal information by filling out and
submitting online questionnaires concerning feedback on the website, requesting information on products or services,
or seeking employment. The Personal information voluntarily provided by website users is contact information limited
to the user's name, home and/or business address, phone numbers and email address. Trane collects this information so
it may answer questions and forward requested information. Trane does not sell or share this information with non-agent
third parties.
Trane may also collect anonymous information concerning website users through the use of "cookies"
in order to provide better customer service. "Cookies" are small files that websites place on users' computers to
identify the user and enhance the website experience. None of this information is reviewed at an individual level.
Visitors may set their browsers to provide notice before they receive a cookie, giving the opportunity to decide
whether to accept the cookie. Visitors can also set their browsers to turn off cookies. If visitors do so, however,
some areas of Trane websites may not function properly.
Few, if any, of Trane's websites are directed toward children. Nevertheless, Trane is committed to
complying with applicable laws and requirements, such as the United States' Children's Online Privacy Protection Act ("COPPA").
Trane website users have the option to request that Trane not use information previously provided,
correct information previously provided, or remove information previously provided to Trane. Those that would like to
correct or suppress information they have provided to Trane should forward such inquiries to:
Trane Privacy Inquiries
One Centennial Avenue
Piscataway, New Jersey
08855-6820
Attention: William H. Murray, Global Director of Data Protection
The inquiries should include the individual's name, address, and other relevant contact information
(phone number, email address). Trane will use all reasonable efforts to honor such requests as quickly as possible.
Trane websites may contain links to other "non-Trane" websites. Trane assumes no responsibility for
the content or the privacy policies and practices on those websites. Trane encourages all users to read the privacy
statements of those sites; their privacy practices may differ from those of Trane
VII. CHANGES TO THIS SAFE HARBOR PRIVACY POLICY The practices described in this Policy are
current Personal data protection policies as of November 28, 2007. Trane reserves the right to modify or amend this Policy
at any time consistent with the requirements of the Safe Harbor Principles. Appropriate public notice will be given
concerning such amendments.
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